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Avaliação da liderança, motivação e recompensa: estudo de caso num banco de Luanda - Angola
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Abstract(s)
O ambiente organizacional no mundo globalizado actual é altamente
instável, como consequência quer a gestão estratégica quer a sua
implementação operacional, são solicitadas constantemente a
adaptar-se a novos modelos de gestão e suscitam problemas às
organizações que fazem sentir os seus efeitos transversalmente,
uma das áreas que faz ressonância destas constantes mudanças são
os Recursos Humanos. O presente trabalho centra-se no segmento
restrito dessa realidade que se focaliza na liderança, motivação e
recompensa. O objecto da investigação é uma instituição bancária
em Luanda (Angola), como instrumento de investigação foi usado um
inquérito, cujas questões decorreram do acervo conceptual patente
na literatura. Concluiu-se que a avaliação da liderança é
simétrica à avaliação da recompensa e que a motivação apresenta um
perfil aproximado à média geral, analisados os dados em função das
categorias das variáveis sociodemográficas, foi possível concluir
que em múltiplas instâncias, elas condicionam e sobre determinam
os resultados globais.
In nowadays globalized world, organizational environment is highly instable and as a consequence both strategic management and its operational deployment are constantly urged to adapt to new management models and raise problems to organization that have transversal impact, one of the areas that makes resonance of this constant shifting is Human Resource Management. This work addresses a restricted field of that reality: leadership, motivation and rewards. The study object is a bank in Luanda (Angola), as a research instrument it is used a written questionnaire, which questions result from the scientific literature conceptual framework. It concludes the perception of leadership is symmetric to perception of reward and that motivation evidence a profile similar to the average, in analysing the data according to each category in the sociodemographic variables, it was possible to conclude that in many cases these instances, have impact or over determining the global results.
In nowadays globalized world, organizational environment is highly instable and as a consequence both strategic management and its operational deployment are constantly urged to adapt to new management models and raise problems to organization that have transversal impact, one of the areas that makes resonance of this constant shifting is Human Resource Management. This work addresses a restricted field of that reality: leadership, motivation and rewards. The study object is a bank in Luanda (Angola), as a research instrument it is used a written questionnaire, which questions result from the scientific literature conceptual framework. It concludes the perception of leadership is symmetric to perception of reward and that motivation evidence a profile similar to the average, in analysing the data according to each category in the sociodemographic variables, it was possible to conclude that in many cases these instances, have impact or over determining the global results.
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Keywords
Banco Motivação Liderança Recompensa Teorias motivacionais Bank Motivation Leadership Rewards Motivational theories