FCT (DCEA) - Capítulos de Livros em Editoras Internacionais
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- Evaluating the role of digital technologies in enhancing warehouse efficiencyPublication . Perkumienė, Dalia; Samuolaitis, Mindaugas; Hasanov, Jamil; Dinis, Maria Alzira Pimenta; Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira PimentaThis article evaluates the role of digital technologies in enhancing warehouse efficiency, using Amazon as a case study. Over the past few years, the corporation has been using its new technology capabilities to create digital solutions that increase operational efficiency. Digital technology offers significant advantages in areas including accuracy, productivity, information sharing, and inventory control. Therefore, the study’s primary goal is to assess the digitalization solutions that enhance Amazon’s warehouse operations. For this work, a qualitative research methodology was employed, and data was gathered via SWOT analysis and semi-structured interviews. Seven Amazon employees involved in warehouse operations participated in the study. Warehouse management systems (WMS), RFID technology, Internet of Things (IoT)-enabled sensors, robotics (such Kiva robots), machine learning, and cloud platforms are some of the important digital tools utilized in Amazon’s warehouse operations. The implementation of these technologies led to a 99% increase in inventory accuracy, a 60% reduction in error rates, a 30% decrease in labor dependency, and a 25% reduction in order picking time. In addition, online data tracking was enhanced, particularly using RFID and IoT tools, which increased decision-making speed and accuracy. Staff training issues, incompatibility with outdated systems, and brief technological hiccups were among the obstacles to digitization. However, the total advantages of modernizing an organization and integrating new technology into its structure outweigh all of these, according to research participants. Under headings like artificial intelligence and machine learning, the reviewers claim that the digitization process has significantly improved a company’s warehouse operations.
- Management of modern organisations in the context of Lithuanian smart tourismPublication . Samuolaiti, Mindaugas; Raupelienė, Asta; Brusokas, Andrius; Dinis, Maria Alzira Pimenta; Ložkinas, Adas; Leal Filho, Walter; Safaa, Larbi; Perkumienè, Dalia; Dinis, Maria Alzira PimentaIn the management of each tourism organisation, one encounters essential factors characteristic of the management of organisations, but in each of them, efforts are made to improve both different factors and based on different methods. In managing a modern tourism organisation, several external and internal factors are of great importance. These include a strategic focus, the external environment, product innovation, effective marketing and cooperation, customer experience and quality management, human resources, organisational culture. Only a tourism organisation that applies and considers these factors in its activities is enabled to achieve the highest possible results, service quality and competitiveness. This study aims to evaluate the management of a tourism organisation from the perspective of a modern organisation. The interview method was used to achieve the research results. The research was done in 2024. The findings of study show that the importance of managing modern tourism organisations has been emphasised in the scientific literature. This emphasis extends to the need for purposeful adaptation and improvement. The modernity of a tourism organisation is expressed through its constant ability to adapt to the ever-changing environment, embrace learning and development, and foster innovation. The research reveals that modernity is associated with the uniqueness of the tourism organisation. Adaptation to the ever-changing external environment means constant monitoring of trends, adaptation of new technologies, and development of internal organisational culture, encouragement of employees’ courage and freedom, and self-expression. In terms of the application of new technologies in tourism organisations, the continuous improvement and simplification of the system is significant, but there is no rush to use the benefits provided by the artificial intelligence tool.
- PrefacePublication . Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira Pimenta; Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira Pimenta
- PrefacePublication . Leal Filho, Walter; Lange Salvia, Amanda; Henrique, João Paulino Pires Eustachio; Dinis, Maria Alzira Pimenta; Leal Filho, Walter; Salvia, Amanda Lange; Eustachio, João Henrique Paulino Pires; Dinis, Maria Alzira Pimenta