Departamento de Ciências da Engenharia e da Arquitectura
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Percorrer Departamento de Ciências da Engenharia e da Arquitectura por contribuidor "Dinis, Maria Alzira Pimenta"
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- Climate change mitigation and adaptation in practicePublication . Leal Filho, Walter; Kovaleva, Marina; Dinis, Maria Alzira Pimenta; Luetz, Johannes; Alves, Fátima; Yaffa, Sidat; Nagy, Gustavo J.; Yayeh Ayal, Desalegn; Kalungu, Jokastah; Leal Filho, Walter; Kovaleva, Marina; Dinis, Maria Alzira Pimenta; Luetz, Johannes M.; Alves, Fátima; J. Nagy, Gustavo; Yaffa, Sidat; Yayeh Ayal, Desalegn; Kalungu, JokastahThis book is part of the Climate Change Management Series. It includes the works focusing on climate change policies and technologies that support the implementation of climate change mitigation and adaptation strategies. The included works also discuss methodological approaches and experiences showing how the principles of climate change adaptation may be implemented in practice across various geographical regions. The book includes high-quality, interdisciplinary contributions on the scientific, social, economic, political aspects of climate change mitigation and adaptation solutions which makes it available to a wide audience professionals and practitioners.
- Evaluating the role of digital technologies in enhancing warehouse efficiencyPublication . Perkumienė, Dalia; Samuolaitis, Mindaugas; Hasanov, Jamil; Dinis, Maria Alzira Pimenta; Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira PimentaThis article evaluates the role of digital technologies in enhancing warehouse efficiency, using Amazon as a case study. Over the past few years, the corporation has been using its new technology capabilities to create digital solutions that increase operational efficiency. Digital technology offers significant advantages in areas including accuracy, productivity, information sharing, and inventory control. Therefore, the study’s primary goal is to assess the digitalization solutions that enhance Amazon’s warehouse operations. For this work, a qualitative research methodology was employed, and data was gathered via SWOT analysis and semi-structured interviews. Seven Amazon employees involved in warehouse operations participated in the study. Warehouse management systems (WMS), RFID technology, Internet of Things (IoT)-enabled sensors, robotics (such Kiva robots), machine learning, and cloud platforms are some of the important digital tools utilized in Amazon’s warehouse operations. The implementation of these technologies led to a 99% increase in inventory accuracy, a 60% reduction in error rates, a 30% decrease in labor dependency, and a 25% reduction in order picking time. In addition, online data tracking was enhanced, particularly using RFID and IoT tools, which increased decision-making speed and accuracy. Staff training issues, incompatibility with outdated systems, and brief technological hiccups were among the obstacles to digitization. However, the total advantages of modernizing an organization and integrating new technology into its structure outweigh all of these, according to research participants. Under headings like artificial intelligence and machine learning, the reviewers claim that the digitization process has significantly improved a company’s warehouse operations.
- Global excellence in sustainability: EuropePublication . Dinis, Maria Alzira Pimenta; Süßbauer, Elisaeth; Kalogeras, Nikos; Dinis, Maria Alzira Pimenta; Süßbauer, Elisabeth; Kalogeras, Nikos
- Management of modern organisations in the context of Lithuanian smart tourismPublication . Samuolaiti, Mindaugas; Raupelienė, Asta; Brusokas, Andrius; Dinis, Maria Alzira Pimenta; Ložkinas, Adas; Leal Filho, Walter; Safaa, Larbi; Perkumienè, Dalia; Dinis, Maria Alzira PimentaIn the management of each tourism organisation, one encounters essential factors characteristic of the management of organisations, but in each of them, efforts are made to improve both different factors and based on different methods. In managing a modern tourism organisation, several external and internal factors are of great importance. These include a strategic focus, the external environment, product innovation, effective marketing and cooperation, customer experience and quality management, human resources, organisational culture. Only a tourism organisation that applies and considers these factors in its activities is enabled to achieve the highest possible results, service quality and competitiveness. This study aims to evaluate the management of a tourism organisation from the perspective of a modern organisation. The interview method was used to achieve the research results. The research was done in 2024. The findings of study show that the importance of managing modern tourism organisations has been emphasised in the scientific literature. This emphasis extends to the need for purposeful adaptation and improvement. The modernity of a tourism organisation is expressed through its constant ability to adapt to the ever-changing environment, embrace learning and development, and foster innovation. The research reveals that modernity is associated with the uniqueness of the tourism organisation. Adaptation to the ever-changing external environment means constant monitoring of trends, adaptation of new technologies, and development of internal organisational culture, encouragement of employees’ courage and freedom, and self-expression. In terms of the application of new technologies in tourism organisations, the continuous improvement and simplification of the system is significant, but there is no rush to use the benefits provided by the artificial intelligence tool.
- PrefacePublication . Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira Pimenta; Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira Pimenta
- Tourism and heritage: shaping sustainable and innovative futuresPublication . Leal Filho, Walter; Safaa, Larbi; Perkumienè, Dalia; Dinis, Maria Alzira Pimenta; Leal Filho, Walter; Safaa, Larbi; Perkumienė, Dalia; Dinis, Maria Alzira PimentaThis book brings together multidisciplinary contributions from various academic and professional backgrounds, addressing the challenges and opportunities of sustainable tourism. It focuses on diverse themes such as the management of intangible cultural heritage, responsible practices in the tourism sector, and technological innovations, including artificial intelligence. This book provides a comprehensive view of the sector through a variety of perspectives, taking into account environmental, social, economic, and legal aspects. This diversity allows for the exploration of complex issues such as the sustainable management of natural resources, the protection of tourists' personal data in a digital context, and partnerships between tourism actors and local communities for the preservation of cultural heritage. One key issue explored is the growing role of technology, including reflections on the use of artificial intelligence in combating tourism-related cybercrime. The contributions come from authors affiliated with a wide range of institutions, representing internationally renowned organizations from regions as diverse as Europe (Belgium, Lithuania, Latvia, Hungary, France, Italy, Portugal, Spain), as well as Turkey, Africa (Morocco), and Asia (China). This geographic and institutional diversity enriches the discussion on sustainable practices and innovations in the tourism sector, integrating both local and global perspectives. The accessibility of public spaces and leisure services for tourists, as well as market segmentation, are also discussed. This book stands out for its interdisciplinary approach, combining theory and practice to provide researchers, tourism professionals, policymakers, and heritage managers with innovative tools and strategies. It offers concrete and ethical solutions for the development of sustainable tourism that respects the cultural and natural values of territories, while addressing contemporary demands for social and environmental responsibility.
- Tourism, sustainability and innovation: low-tech roots and high-tech horizonsPublication . Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira Pimenta; Safaa, Larbi; Leal Filho, Walter; Perkumienė, Dalia; Dinis, Maria Alzira PimentaToday, tourism offers a privileged perspective to explore the relationships between sustainability, innovation, and inclusion. This volume, Tourism, Sustainability and Innovation: Low-Tech Roots and High-Tech Horizons (part of the World Sustainability Series), includes contributions from scholars with 23 different nationalities (Belgium, Bulgaria, Cameroon, China, Finland, France, Germany, Hungary, Japan, Kazakhstan, Latvia, Lithuania, Morocco, Poland, Portugal, Qatar, Saudi Arabia, Spain, Taiwan, Tunisia, Turkey, Ukraine, United Kingdom). This diversity reflects the richness of perspectives included in the book, encompassing around fifteen different case studies and country contexts, analyzed through a variety of cultural, economic, and institutional lenses. Collectively, the chapters open a dialogue on how to reconcile practices deeply rooted in local territories with the emerging horizons shaped by new technologies. Central to the theme of Tourism, Sustainability and Innovation: Low-Tech Roots and High-Tech Horizons is a creative tension: how do we embrace the authenticity of local practices, traditional “know-how” and cultural resources, often carriers of resilience and ‘low-tech’ sustainability, while purposely bringing in the digital, intelligent, automated solutions that are transforming tourism today? The difficulty is not to play past against future, but to think about how innovation can keep hold of tourism’s human, social and territorial roots, and at the same time, open new possibilities. From this point of view, notably, we can ask: How can tourism experiences be meaningfully inclusive? How can digital transformation add to our focus on sustainability? And how can technology be deployed not for itself alone, but as a lever for destinations, communities, and stakeholders across the industry? This book is important because it redefines innovation in tourism beyond just high-tech solutions. It promotes a balanced approach that values basic "low-tech" sustainable practices, like community-based models and resource conservation. At the same time, it shows the rôle of advanced "high-tech" tools, such as AI and big data. By connecting this often-neglected range, it offers a complete and practical framework for building a truly sustainable tourism sector. It serves as a necessary guide to ensure that innovation supports the larger goals of environmental responsibility, social fairness, and lasting resilience. The book is structured around six main sections, each reflecting a key thematic axis of contemporary tourism research. The first section, Vulnerability, Rights and Sustainable Pathways in Tourism, highlights institutional transitions, multi-level governance, legal protections, and the need for more equitable and resilient destinations. The second section, New Trends in Technology, Digitalization and Innovation in Tourism, examines neuro-tourism, smart technologies, digital platforms such as Booking.com and Instagram, public digitalization, logistics optimization, and issues related to data protection, privacy and ethics. The third section, Tourism Destinations: Image, Perceptions, and Governance, explores destination image, emotional connections, social media dynamics, urban environments, and the e-reputation of cities including Essaouira, Marrakech, Makkah and Jeddah. The fourth section, Tourism, Heritage and Cultural Resources, focuses on cultural and intangible heritage, creative and art tourism, gastronomy, value systems in online reviews, and legal perspectives on medical tourism. The fifth section, Entrepreneurship, Career Dynamics and Organizational Transformation in Tourism, addresses community participation, professional trajectories in the hotel sector, digital transformation in organizations, and legal dimensions of transportation and accommodation. Finally, the sixth section, Tourist Experiences and Behavioral Perspectives, examines rural tourism experiences, tourist expenditures, senior well-being, urban mobility, leisure infrastructures, and issues of personal data protection in the age of artificial intelligence.