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Publication
Remote support to victims of violence against women and domestic violence during the COVID-19 pandemic
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Advisor(s)
Abstract(s)
Purpose – This paper aims to characterize the type of support provided to victims of violence against
women and domestic violence (VAWDV) during the first lockdown, assessing the training of professionals
to use remote support (RS).
Design/methodology/approach – This cross-sectional study involves a sample of 196 support
professionals, mainly women (91.8%) and who integrate the Portuguese National Support Network for
victims of domestic violence (NSNVDV) (Mean age = 36.49; SD = 10.52).
Findings – Telephone emerges as themain RS communication media used in the lockdown (43.9%) and
the emergency state periods (57.1%). Participants reported to have never used any social applications
(41.8% vs 41.8%) or videoconference (46.4% vs 58.2%), in both periods assessed, i.e. lockdown and
emergency state, respectively, and 82.7% assumed to have no training with RS to assist VAWDV victims.
However, support professionals recognized several advantages in using RS such as dealing with
isolation, reducing inhibition, fear and shame and in promoting the victims’ empowerment.
Research limitations/implications – Given the exploratory nature of this study, only descriptive
analyzes were conducted.
Originality/value – During the COVID-19 pandemic, little is known about effective RS given by
professionals to victims of VAWDV in the Portuguese context. The paper aims to add knowledge to the
studied field.
Description
Keywords
Victims Lockdown COVID-19 pandemic Remote support (RS) Support professionals Violence against women and domestic violence (VAWDV)
Citation
Caridade, S., Oliveira, A., Saavedra, R., Ribeiro, R., Santos, M., Almeida, I., & Soeiro, C. (2021). Remote Support to victims of Violence Against Women and Domestic Violence (VAWDV) During the COVID-19 Pandemic. Journal of Adult Protection, 1-15. http://dx.doi.org/10.1108/JAP-04-2021-0015