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Publication
O stress e as estratégias de coping em órgãos de polícia criminal
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| DM_Adriana Sofia Nogueira Costa | 1.16 MB | Adobe PDF |
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Abstract(s)
O stress é considerado uma problemática recorrente na nossa sociedade, principalmente em contextos profissionais, como nos órgãos de investigação criminal. Sabe-se que o stress pode influenciar de uma forma significativa a qualidade de vida de um individuo, nomeadamente quando recorre a estratégias de coping desajustadas. Assim, esta dissertação tem como objetivo identificar quais as fontes que causam maiores níveis de stress aos profissionais de investigação criminal, através do questionário EFSCP. Através do questionário Brief COPE teve-se como objetivo perceber quais as estratégias de coping que são utilizadas para lidar com as situações indutora de stress. Foi, também, aplicada uma análise estatística para verificar se existem diferenças nas respostas entre os inspetores da PJ e os polícias de investigação criminal da GNR. Esta investigação teve como amostra 90 profissionais, dos quais 68 são profissionais que pertencem à investigação criminal da GNR e os restantes 22 são inspetores da PJ. A maior parte dos participantes são do sexo masculino (87,80%) e estão inseridos na faixa etária dos 37-46 anos de idade (64,4%). Com a observação dos dados, verificou-se que a fonte apontada como a mais stressante foi a “Gestão interna” (90,10%) seguindo da dimensão “Reconhecimento” (75,50%). A dimensão “Ambiguidade e incerteza” foi apontada como a fonte que causa menos stress (62,30%). No que diz respeito às estratégias de coping, 84 dos profissionais dos órgãos de polícia criminal apontaram como estratégia mais assumida o “Coping ativo”; seguindo-se da escala “Planear”, em que 80 dos participantes assumem utilizar esta estratégia. A estratégia que se verificou que foi menos utilizada foi o “Uso de substâncias” (1,10%). Com estes dados podemos compreender a realidade destes profissionais e procurar trabalhar cada vez mais em prol da sua qualidade de vida.
Stress is considered a recurring problem in our society, especially in a professional context, such as in criminal investigation agencies. It is known that stress can significantly influence an individual’s quality of life, especially when he or she resorts to misfit strategies to be able to cope. This dissertation aims to understand which sources cause the most stress to criminal investigation professionals, through the EFSCP questionnaire. Through the ‘Brief COPE’ questionnaire we aim to understand which kind of coping strategies are used to deal with stress inducing situations. A statistical analysis was also applied to verify if there are differences in the answers between the PJ inspectors and the GNR criminal investigation police. In this research 90 criminal investigators were questioned, 68 being professionals belonging to the criminal investigation of the GNR and the remaining 22 are inspectors of the PJ. Most of the participants are male (87.80%) and are included in the age group of 37-46 years of age (64.4%). The studying of the data: It was verified that the source identified as the most stressful was "Internal Management" (90.10%) followed by "Recognition" (75.50%). "Ambiguity and uncertainty" were pointed out as the source that causes less stress (62.30%). Regarding coping strategies, 84 of the professionals of criminal police agencies pointed to the "coping asset" as the most accepted strategy; followed by the "Plan", in which 80 of the participants admitted to using this strategy. The strategy that was found to have been used the least was "Use of substances" (1.10%). With this data we can understand the reality of the stress involved in these professionals and seek to work increasingly for their quality of life.
Stress is considered a recurring problem in our society, especially in a professional context, such as in criminal investigation agencies. It is known that stress can significantly influence an individual’s quality of life, especially when he or she resorts to misfit strategies to be able to cope. This dissertation aims to understand which sources cause the most stress to criminal investigation professionals, through the EFSCP questionnaire. Through the ‘Brief COPE’ questionnaire we aim to understand which kind of coping strategies are used to deal with stress inducing situations. A statistical analysis was also applied to verify if there are differences in the answers between the PJ inspectors and the GNR criminal investigation police. In this research 90 criminal investigators were questioned, 68 being professionals belonging to the criminal investigation of the GNR and the remaining 22 are inspectors of the PJ. Most of the participants are male (87.80%) and are included in the age group of 37-46 years of age (64.4%). The studying of the data: It was verified that the source identified as the most stressful was "Internal Management" (90.10%) followed by "Recognition" (75.50%). "Ambiguity and uncertainty" were pointed out as the source that causes less stress (62.30%). Regarding coping strategies, 84 of the professionals of criminal police agencies pointed to the "coping asset" as the most accepted strategy; followed by the "Plan", in which 80 of the participants admitted to using this strategy. The strategy that was found to have been used the least was "Use of substances" (1.10%). With this data we can understand the reality of the stress involved in these professionals and seek to work increasingly for their quality of life.
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Keywords
Stress Estratégias de coping Órgãos de investigação criminal Stress Coping strategies Criminal investigation agencies