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Análise da cultura organizacional de uma fundação como referencial para compreender a dinâmica de interação entre as suas estruturas orgânicas: a Universidade e Hospital-Escola
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Abstract(s)
Este estudo teve como ponto de partida a constatação da existência de fragilidades de interação e comunicação entre as duas estruturas orgânicas de uma Fundação, composta por uma Universidade e por um Hospital-Escola. Tendo a Universidade sido alvo, num passado recente, por um emagrecimento do corpo docente e pela alteração contratual dos que permaneceram na organização, em simultâneo com a aposta e fortalecimento na estrutura orgânica mais recente criada (Hospital-Escola), consideramos que isto terá tido um impacto, relevante, na dinâmica organizacional e na interação entre as duas estruturas. Como referencial teórico para a análise deste cenário recorremos à cultura organizacional, à semelhança de outras investigações em organizações similares, com a intenção de identificar o tipo de cultura presente nas duas estruturas que antecipamos ser distinto e por consequência, potencialmente, justificador da aparente fragilidade de comunicação entre as estruturas. Com o objetivo de ter uma visão panorâmica sobre a organização, num primeiro momento, realizamos vários focus group (N=61) e, posteriormente foi administrado o Organizational Culture Assessment Instrument (OCAI) (N=181) a colaboradores das duas estruturas orgânicas. Os resultados mostraram que a cultura predominante na organização é a Hierárquica, contudo a cultura apontada como a ideal, para o futuro, pelos colaboradores da Universidade e do Hospital-Escola foi a cultura de Clã. Estes resultados sugerem a necessidade de implementação e dinamização de medidas de gestão de pessoas caso o vértice estratégico da organização considere que a cultura apontada como ideal corresponde à sua visão estratégica.
This study had as starting point the awareness of existence fragilities of interaction and communication between the two organic structures of one single Foundation, composed of a University and a Hospital-School. In a recent past, the University has been targeted by a reduced teaching staff and by the contractual changing for those who remained in the organization, together with the betting and strengthening of the most recent organic structure created (Hospital-School), we think it had had a relevant impact in the organizational culture and in the interaction between booth structures. As a theoretical reference towards the analysis of this scenario, we appealed to the organizational culture, similar to other investigations in similar organizations, with the intention of identify the type of culture existing in both structures that we brought forward to be different and therefore, potentially justifying the apparent communication weakness between booth structures. In order to have a global view of the organization, firstly we performed several focus groups (N=61) and later on the Organizational Culture Assessment Instrument (OCAI) (N=181) was managed to both structures employees. The results showed that the main culture in the organizational is Hierarchical, nevertheless the culture designed as ideal for the future by the University and Hospital-School co-workers was the Clan culture. These results suggest the need of implementation and dynamization of people management measures, in case the organization’s strategic vertex considers that the indicated culture as ideal corresponds to its strategic vision.
This study had as starting point the awareness of existence fragilities of interaction and communication between the two organic structures of one single Foundation, composed of a University and a Hospital-School. In a recent past, the University has been targeted by a reduced teaching staff and by the contractual changing for those who remained in the organization, together with the betting and strengthening of the most recent organic structure created (Hospital-School), we think it had had a relevant impact in the organizational culture and in the interaction between booth structures. As a theoretical reference towards the analysis of this scenario, we appealed to the organizational culture, similar to other investigations in similar organizations, with the intention of identify the type of culture existing in both structures that we brought forward to be different and therefore, potentially justifying the apparent communication weakness between booth structures. In order to have a global view of the organization, firstly we performed several focus groups (N=61) and later on the Organizational Culture Assessment Instrument (OCAI) (N=181) was managed to both structures employees. The results showed that the main culture in the organizational is Hierarchical, nevertheless the culture designed as ideal for the future by the University and Hospital-School co-workers was the Clan culture. These results suggest the need of implementation and dynamization of people management measures, in case the organization’s strategic vertex considers that the indicated culture as ideal corresponds to its strategic vision.
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Keywords
Cultura organizacional Comunicação Estruturas organizacionais Organizational culture Communication Organizational structures