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Geração de relatórios por usuários não técnicos: proposta de uma aplicação
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| 8.25 MB | Adobe PDF |
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Advisor(s)
Abstract(s)
As instituições, públicas ou privadas, de qualquer porte ou ramo, estão sujeitas a diversos
fatores que, de alguma forma, interferem na produção de seus serviços ou produtos.
Um desses fatores é a concorrência de mercado que, evidentemente, impulsiona uma
busca constante pela qualificação nos procedimentos das instituições e, neste caso, várias
alternativas são utilizadas, como a contínua qualificação dos colaboradores e melhoria na
infraestrutura.
Outro fator que, no cotidiano, também pode influenciar negativamente nas instituições é
o atraso nas tomadas das decisões gerenciais, as quais estão diretamente relacionadas com
relatórios gerenciais, visto que dependem, na maioria das vezes, de profissionais da área
de tecnologia para serem produzidos.
Este trabalho apresenta uma proposta para agilizar a geração de relatórios de tal forma
que eles possam ser construídos pelo próprio usuário não técnico sobre os dados em
produção, sem a interferência direta de profissionais da área de Tecnologia da Informação
(TI).
Para este fim, efetuou-se coleta de dados com usuários por meio de questionários via
Internet e analisaram-se ferramentas de software para geração de relatórios.
Diante disto, a proposta desta pesquisa destaca a concepção e o desenvolvimento de um
protótipo de software, e respectiva avaliação, para agilizar a geração de relatórios pelos
próprios usuários não técnicos nas suas respectivas instituições.
Public or private institutions of any size or type are subject to several factors that, in some way, interfere with the production of their services or products. One of these factors is market competition, which evidently drives a constant search for qualification in the institutions' procedures and, in this case, several alternatives are used, such as continuous qualification of employees and improvement in infrastructure. Another factor that may also negatively influence institutions is the delay in making managerial decisions, which are directly related to managerial reports, since they rely, in most cases, on professionals in the area of technology to be produced. This paper presents a proposal to streamline the generation of reports in such a way that they can be built by the non-technical user on the production data, without the direct interference of Information Technology (IT) professionals. For this purpose, data were collected with users through Internet questionnaires and software tools for reporting were analyzed. In view of this, the proposal of this research highlights the design and development of a software prototype, and its evaluation, to expedite the generation of reports by the nontechnical users themselves in their respective institutions.
Les institutions, publiques ou privées, de toute taille ou de l'industrie, sont assujettis à divers facteurs qui, d'une certaine façon, interfèrent avec la production de ses produits ou services. Un de ces facteurs est la concurrence sur le marché, bien sûr, conduit une recherche constante de qualification dans les procédures des institutions et, dans ce cas, plusieurs alternatives sont utilisées, la formation continue des employés et l'amélioration des infrastructures. Un autre facteur qui, dans la vie quotidienne, peuvent aussi avoir une influence négative dans les institutions est le retard dans la prise de décisions de gestion, qui sont directement liés aux rapports de gestion, car ils dépendent, pour la plupart, les professionnels de l'industrie de la technologie pour produire. Cet article présente une proposition visant à rationaliser les rapports afin qu'ils puissent être construits par les propres de l'utilisateur non technique des données sur la production, sans l'intervention directe des professionnels dans le domaine des technologies de l'information (IT). A cette fin, il effectue la collecte de données avec les utilisateurs par le biais de questionnaires sur Internet et analysé des outils logiciels pour les rapports. Compte tenu de cela, le but de cette recherche met en évidence la conception et le développement d'un prototype de logiciel, et leur évaluation, de rationaliser les rapports par leurs propres utilisateurs non techniques dans leurs institutions respectives.
Public or private institutions of any size or type are subject to several factors that, in some way, interfere with the production of their services or products. One of these factors is market competition, which evidently drives a constant search for qualification in the institutions' procedures and, in this case, several alternatives are used, such as continuous qualification of employees and improvement in infrastructure. Another factor that may also negatively influence institutions is the delay in making managerial decisions, which are directly related to managerial reports, since they rely, in most cases, on professionals in the area of technology to be produced. This paper presents a proposal to streamline the generation of reports in such a way that they can be built by the non-technical user on the production data, without the direct interference of Information Technology (IT) professionals. For this purpose, data were collected with users through Internet questionnaires and software tools for reporting were analyzed. In view of this, the proposal of this research highlights the design and development of a software prototype, and its evaluation, to expedite the generation of reports by the nontechnical users themselves in their respective institutions.
Les institutions, publiques ou privées, de toute taille ou de l'industrie, sont assujettis à divers facteurs qui, d'une certaine façon, interfèrent avec la production de ses produits ou services. Un de ces facteurs est la concurrence sur le marché, bien sûr, conduit une recherche constante de qualification dans les procédures des institutions et, dans ce cas, plusieurs alternatives sont utilisées, la formation continue des employés et l'amélioration des infrastructures. Un autre facteur qui, dans la vie quotidienne, peuvent aussi avoir une influence négative dans les institutions est le retard dans la prise de décisions de gestion, qui sont directement liés aux rapports de gestion, car ils dépendent, pour la plupart, les professionnels de l'industrie de la technologie pour produire. Cet article présente une proposition visant à rationaliser les rapports afin qu'ils puissent être construits par les propres de l'utilisateur non technique des données sur la production, sans l'intervention directe des professionnels dans le domaine des technologies de l'information (IT). A cette fin, il effectue la collecte de données avec les utilisateurs par le biais de questionnaires sur Internet et analysé des outils logiciels pour les rapports. Compte tenu de cela, le but de cette recherche met en évidence la conception et le développement d'un prototype de logiciel, et leur évaluation, de rationaliser les rapports par leurs propres utilisateurs non techniques dans leurs institutions respectives.
Description
Keywords
Protótipo de software Geração de relatórios Relatórios gerenciais Software prototype Reporting Management reports Prototype de logiciel Reporting Rapports de gestion