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Estudo de satisfação numa amostra de enfermeiros do serviço de urgência
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| PG_26164 | 247.02 KB | Adobe PDF |
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Advisor(s)
Abstract(s)
O presente estudo, intitulado “Estudo de satisfação numa amostra de enfermeiros do
serviço de Urgência”, foi realizado no âmbito da unidade Projeto de Graduação e
Integração à Vida Profissional inserida no 2º Semestre do 4º ano.
A investigação tem por objetivo, identificar a satisfação dos enfermeiros que trabalham
no serviço de urgência da zona norte do País.
Esta investigação surgiu da necessidade de existirem poucos estudos que explorem esta
mesma vertente, e também por uma expetativa pessoal, assim houve necessidade de
inquirir junto de enfermeiros que exercem as suas funções num serviço de urgência.
Este estudo foi desenvolvido utilizando metodologia Quantitativa, do tipo Exploratório
Descritivo Transversal, realizado num processo de amostragem não probabilístico por
redes.
Esta amostra é constituída por 40 Enfermeiros de ambos os sexos com idades
compreendidas entre os 21 anos e os 60 anos, variando em categorias profissionais desde
Enfermeiros generalistas, até Enfermeiros Chefes. Quanto ao tempo de experiência
profissional varia de até 1 ano, até mais de 31 anos, sendo que em relação ao Regime de
horário laboral varia entre as 35 horas semanais e superior a 40 horas semanais. Estes
mesmos enfermeiros exercem as suas funções em hospitais da zona norte do país.
Os dados obtidos foram analisados com o programa informático SPSS versão22, e
apresentados em forma de tabelas, para que a sua interpretação seja fácil e eficaz.
Após o tratamento e análise dos dados obtidos, observou-se que em média os enfermeiros
estão satisfeitos. Esta média foi obtida no conjunto das respostas efetuadas pelos
inquiridos, tendo-se registado que nas afirmações número sete e nove os enfermeiros em
média encontram-se muito satisfeitos e nas restantes sete afirmações encontram-se satisfeitos. Na conjuntura destes resultados verifica-se então que neste
momento os enfermeiros estão satisfeitos no serviço de urgência.
This study, entitled "Satisfaction study in a sample of Emergency service nurses" was carried out within the unit of Graduation Project and Integration to Professional Life, inserted in the second semester of the forth year. The research´s objective is to identify the satisfaction degree of emergency service nurses, in the northern part of the country. The researcher felt the need to study nurses who perform their duties in emergency services, because there are few studies that explore this topic, and also for personal expectations. The method of this research is classified as Quantitative, and the study is of Exploratory Descriptive Transversal type, held in a non- probabilistic process by networks. The theoretical framework of this project was based on the theme's literature research, which covers subjects as Social Solidarity Institutions, History and Valences of the Social Solidarity Institution studies, Nursing and Promotion and Health Education. This sample consisted of 40 nurses of both genders, aged between 21 and 60 years, ranging in professional categories from general nurses until Head/Chief Nurses with professional time experience from 00 years to over 31 years, and regarding the working hours regime, varies between 35 hours and more than 40 hours per week. The Data was analyzed with SPSS version 22 software, and presented in tables, for an easy and effective interpretation. After the processing and analysis of data, it was observed that on average nurses are satisfied. This average was obtained in all the responses made by respondents, having noted that the number seven and nine claims the average nurses are very satisfied and the remaining seven claims are satisfied. In the context of these results it appears then that this time the nurses are satisfied in the emergency room.
This study, entitled "Satisfaction study in a sample of Emergency service nurses" was carried out within the unit of Graduation Project and Integration to Professional Life, inserted in the second semester of the forth year. The research´s objective is to identify the satisfaction degree of emergency service nurses, in the northern part of the country. The researcher felt the need to study nurses who perform their duties in emergency services, because there are few studies that explore this topic, and also for personal expectations. The method of this research is classified as Quantitative, and the study is of Exploratory Descriptive Transversal type, held in a non- probabilistic process by networks. The theoretical framework of this project was based on the theme's literature research, which covers subjects as Social Solidarity Institutions, History and Valences of the Social Solidarity Institution studies, Nursing and Promotion and Health Education. This sample consisted of 40 nurses of both genders, aged between 21 and 60 years, ranging in professional categories from general nurses until Head/Chief Nurses with professional time experience from 00 years to over 31 years, and regarding the working hours regime, varies between 35 hours and more than 40 hours per week. The Data was analyzed with SPSS version 22 software, and presented in tables, for an easy and effective interpretation. After the processing and analysis of data, it was observed that on average nurses are satisfied. This average was obtained in all the responses made by respondents, having noted that the number seven and nine claims the average nurses are very satisfied and the remaining seven claims are satisfied. In the context of these results it appears then that this time the nurses are satisfied in the emergency room.
Description
Projeto de Graduação apresentado à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de licenciado em Enfermagem
Keywords
Serviço de Urgência Enfermeiro de urgência Satisfação Emergency nurse Emergency service Satisfaction