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Projeto de pós-graduação_39501 | 460.36 KB | Adobe PDF |
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Abstract(s)
Num mundo cada vez mais digitalizado, a importância de uma presença online robusta para as clínicas odontológicas não pode ser subestimada. A transformação digital na área da saúde, e mais especificamente na odontologia, tornou-se um elemento crucial para o sucesso dos negócios, impulsionada por um aumento na procura de informações de saúde na Internet. A adoção de estratégias de marketing digital, incluindo SEO, marketing nas redes sociais e gestão de reputação, tornou-se indispensável para aumentar a visibilidade online e a credibilidade das clínicas odontológicas. Estas técnicas melhoram, não só a posição das clínicas nos motores de busca, como também promovem uma interação mais profunda com os pacientes, através da educação e do compartilhamento de experiências. A introdução de ferramentas digitais na promoção de serviços odontológicos reflete uma resposta às mudanças de comportamento dos consumidores, que cada vez mais recorrem à Internet para tomar decisões informadas sobre tratamentos e serviços de saúde. Sites eficientes, que oferecem desde agendamentos online até conteúdo educativo relevante, são essenciais para atrair e fidelizar pacientes. A análise empírica revelou que elementos como a apresentação clara da clínica, informações detalhadas sobre a equipa, facilidade de agendamento de consultas e a disponibilidade de conteúdo educacional são fundamentais para construir confiança e estabelecer a clínica como uma autoridade no campo odontológico. Este estudo sublinha a importância da presença online para as clínicas odontológicas, não apenas como uma ferramenta de marketing, mas como uma extensão do seu compromisso com a qualidade do serviço ao paciente. A presença digital oferece uma plataforma única para educar, fidelizar e construir uma relação duradoura com os pacientes, essencial para o sucesso numa era cada vez mais digitalizada. Em conclusão, a transformação digital na odontologia é não só uma realidade, mas uma necessidade, exigindo uma abordagem holística que integre tanto as melhores práticas de marketing digital quanto um compromisso genuíno com a experiência do paciente. As clínicas odontológicas que se adaptam rapidamente e investem na sua presença online estão bem posicionadas para não apenas sobreviver, mas prosperar no mercado competitivo atual.
In an increasingly digital world, the importance of a robust online presence for dental clinics cannot be underestimated. Digital transformation in healthcare, and more specifically in dentistry, has become a crucial element for business success, driven by an increase in the demand for health information on the Internet. Adopting digital marketing strategies, including SEO, social media marketing, and reputation management, has become indispensable to enhance online visibility and credibility for dental clinics. These techniques not only improve the clinics' positioning in search engines but also promote a deeper interaction with patients through education and experience sharing. The introduction of digital tools in the promotion of dental services reflects a response to changes in consumer behavior, with an increasing number turning to the Internet to make informed decisions about treatments and health services. Efficient websites, offering everything from online appointments to relevant educational content, are essential for attracting and retaining patients. Empirical analysis has revealed that elements such as clear presentation of the clinic, detailed information about the team, ease of appointment scheduling, and the availability of educational content are fundamental to building trust and establishing the clinic as an authority in the dental field. This study underscores the importance of an online presence for dental clinics, not just as a marketing tool, but as an extension of their commitment to patient service quality. The digital presence offers a unique platform for educating, engaging, and building a lasting relationship with patients, essential for success in an increasingly digital age. In conclusion, digital transformation in dentistry is not only a reality but a necessity, requiring a holistic approach that integrates both best practices in digital marketing and a genuine commitment to the patient experience. Dental clinics that quickly adapt and invest in their online presence are well-positioned not only to survive but to thrive in the current competitive market.
In an increasingly digital world, the importance of a robust online presence for dental clinics cannot be underestimated. Digital transformation in healthcare, and more specifically in dentistry, has become a crucial element for business success, driven by an increase in the demand for health information on the Internet. Adopting digital marketing strategies, including SEO, social media marketing, and reputation management, has become indispensable to enhance online visibility and credibility for dental clinics. These techniques not only improve the clinics' positioning in search engines but also promote a deeper interaction with patients through education and experience sharing. The introduction of digital tools in the promotion of dental services reflects a response to changes in consumer behavior, with an increasing number turning to the Internet to make informed decisions about treatments and health services. Efficient websites, offering everything from online appointments to relevant educational content, are essential for attracting and retaining patients. Empirical analysis has revealed that elements such as clear presentation of the clinic, detailed information about the team, ease of appointment scheduling, and the availability of educational content are fundamental to building trust and establishing the clinic as an authority in the dental field. This study underscores the importance of an online presence for dental clinics, not just as a marketing tool, but as an extension of their commitment to patient service quality. The digital presence offers a unique platform for educating, engaging, and building a lasting relationship with patients, essential for success in an increasingly digital age. In conclusion, digital transformation in dentistry is not only a reality but a necessity, requiring a holistic approach that integrates both best practices in digital marketing and a genuine commitment to the patient experience. Dental clinics that quickly adapt and invest in their online presence are well-positioned not only to survive but to thrive in the current competitive market.
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Keywords
Transformação digital Marketing digital Odontologia Website Digital transformation Digital marketing Dentistry Website