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Cultura organizacional de um hospital privado do norte do país: perceção dos enfermeiros
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Abstract(s)
A Cultura Organizacional (CO) determina diversas dimensões da instituição, desde o comportamento dos trabalhadores, dos gestores e da própria instituição, até as estratégias, objetivos, relações de trabalho, organização do trabalho e o método de gestão adotado. Está relacionado com inúmeras variáveis, como o prazer e sofrimento no trabalho, satisfação e motivação, saúde e qualidade de vida no trabalho. Neste contexto o estudo da CO é primordial, uma vez que esta exerce influência sobre diversos aspetos que vão desde o comportamento de seus profissionais e gestores até ao desempenho organizacional.
O objetivo desta investigação é conhecer a perceção dos enfermeiros acerca da CO do hospital onde exercem as suas funções.
É um estudo descritivo, analítico e transversal, com uma abordagem quantitativa, numa população representada por 45 enfermeiros de um Hospital Privado do norte do país. O instrumento de colheita de dados foi o questionário FOCUS (First Organizational Culture Unified Search), validado e adaptado à população portuguesa por Neves (2000). Os dados foram tratados recorrendo a estatística descritiva e apresentados sobre a forma de tabelas.
Os resultados obtidos para além de caracterizar a população sociodemográfica, permitiu verificar que os enfermeiros têm mais perceção pela Cultura Regras e a Cultura Apoio, enquanto a Cultura Objetivos e a Cultura Inovação é a menos percecionada.
Os resultados permitem-nos concluir a necessidade de uma maior atenção institucional para os domínios críticos (Cultura Inovação e Objetivos) objetivando-se a necessidade de implementação de medidas que contribuam para a satisfação, motivação, saúde e qualidade de vida dos enfermeiros no seu local de trabalho.
The Organizational Culture (OC) determines several dimensions of the institution, from the behavior of the workers, managers and the institution itself, to the strategies, objectives, work relationships, work organization and the management method adopted. It is related to numerous variables, such as pleasure and suffering at work; satisfaction and motivation; quality of life at work. In this context, the study of OC is essential, as it influences in several aspects such as the behavior of the professionals and managers to organizational performance. The objective of this investigation is to know the nurses perception about OC at the hospital where they perform their functions. It is a descriptive, analytical and cross-sectional study, with a quantitative approach, in a population represented by 45 nurses from a Private Hospital in the north of the country. The data collection instrument was the FOCUS (First Organizational Culture Unified Search) questionnaire, validated and adapted to the Portuguese population by Neves (2000). Data were treated using descriptive statistics and presented in the form of tables. The results obtained, in addition to characterizing the sociodemographic population, allowed us to verify that nurses have a greater perception of the Rules Culture and the Support Culture, while the Objectives Culture and the Innovation Culture is the least perceived. The results allow us to conclude the need for greater institutional attention to the critical domains (Culture, Innovation and Objectives) and the institution should implement measures that contribute to nurses satisfaction, motivation, health and quality of life in their workplace.
The Organizational Culture (OC) determines several dimensions of the institution, from the behavior of the workers, managers and the institution itself, to the strategies, objectives, work relationships, work organization and the management method adopted. It is related to numerous variables, such as pleasure and suffering at work; satisfaction and motivation; quality of life at work. In this context, the study of OC is essential, as it influences in several aspects such as the behavior of the professionals and managers to organizational performance. The objective of this investigation is to know the nurses perception about OC at the hospital where they perform their functions. It is a descriptive, analytical and cross-sectional study, with a quantitative approach, in a population represented by 45 nurses from a Private Hospital in the north of the country. The data collection instrument was the FOCUS (First Organizational Culture Unified Search) questionnaire, validated and adapted to the Portuguese population by Neves (2000). Data were treated using descriptive statistics and presented in the form of tables. The results obtained, in addition to characterizing the sociodemographic population, allowed us to verify that nurses have a greater perception of the Rules Culture and the Support Culture, while the Objectives Culture and the Innovation Culture is the least perceived. The results allow us to conclude the need for greater institutional attention to the critical domains (Culture, Innovation and Objectives) and the institution should implement measures that contribute to nurses satisfaction, motivation, health and quality of life in their workplace.
Description
Projeto de Graduação apresentado à Universidade Fernando Pessoa para obtenção do grau de Licenciada em Enfermagem
Keywords
Enfermeiros Cultura organizacional Organização Promoção de saúde Nurses Organizational culture Organization Health promotion