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Well-being at work and sustainability in public services: Brazilian University case

dc.contributor.authorBorges, Rives Rocha
dc.contributor.authorDinis, Maria Alzira Pimenta
dc.contributor.authorBarros, Nelson
dc.date.accessioned2023-09-12T10:21:50Z
dc.date.available2023-09-12T10:21:50Z
dc.date.issued2023-09-01
dc.description.abstractWhen reflecting about the subjectivity implicit in the tasks’ execution and in the affective relationships developed in the work environment, the psychosocial factors influencing work are frequently ignored. Excessive demand, hierarchical requirements, and discontent are issues that, if poorly managed, can contribute to the worker’s mental illness and have a significant impact on the quality of the work performed. In the specific case of a public university, where workers interact directly with people, illness goes beyond the limits of the work environment. It disqualifies the service provided to the university’s community and the society that needs it. In line with this, actions to attain a better quality of life and well-being at work will be discussed, as well as demands to achieve the Sustainable Development Goal (SDG) 3 in particular, i.e., good health and well-being. In discussion’s scope are the challenges faced by the Quality of Work Life Centre (QWLC) at the Federal University of Bahia (UFBA) in implementing a quality of work life (QWL) policy. QWLC has the mission of taking care of issues involving relationships at work, including remote work, during the COVID-19 pandemic. In University’s documents, exploratory research was conducted to collect data related to the QWL policy. A descriptive qualitative analysis was then performed, analysing scientific publications available in selected databases. The results demonstrate UFBA’s effort to improve the social-affective conditions in the institution’s workplaces and its effective interest in contributing to SDG 3.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAPA7th: Borges, R. R., Dinis, M. A. P., & Barros, N. A. (2023). Well-being at work and sustainability in public services: Brazilian University case. In W. Leal Filho, N. Aguilar-Rivera, B. Borsari, P. R. B. d. Brito, & J. B. S. O. d. A. Guerra (Eds.), SDGs in the Americas and Caribbean Region (pp. 453-466). Springer Cham. https://doi.org/10.1007/978-3-031-16017-2_10pt_PT
dc.identifier.doi10.1007/978-3-031-16017-2_10pt_PT
dc.identifier.isbn978-3-031-16016-5
dc.identifier.isbn978-3-031-16017-2
dc.identifier.urihttp://hdl.handle.net/10284/12010
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringer Champt_PT
dc.relation.publisherversionhttps://link.springer.com/referenceworkentry/10.1007/978-3-031-16017-2_10pt_PT
dc.subjectWell-beingpt_PT
dc.subjectSustainable Development Goals (SDGs)pt_PT
dc.subjectFederal University of Bahia (UFBA)pt_PT
dc.subjectQuality of work life (QWL)pt_PT
dc.subjectCOVID-19 pandemicpt_PT
dc.titleWell-being at work and sustainability in public services: Brazilian University casept_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage466pt_PT
oaire.citation.startPage453pt_PT
oaire.citation.titleSDGs in the Americas and Caribbean Regionpt_PT
person.familyNameDinis
person.familyNameAugusto Cruz de Azevedo Barros
person.givenNameMaria Alzira Pimenta
person.givenNameNelson
person.identifier493603
person.identifier.ciencia-id4710-147D-FDAF
person.identifier.ciencia-id2919-FCDB-B684
person.identifier.orcid0000-0002-2198-6740
person.identifier.orcid0000-0002-2628-9880
person.identifier.ridF-3309-2011
person.identifier.scopus-author-id55539804000
rcaap.rightsclosedAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublication1e85592a-e8e2-4aea-bd8e-1007c94388c0
relation.isAuthorOfPublication3460e4e6-bb4b-4ed2-a2d2-b4a778db0e9e
relation.isAuthorOfPublication.latestForDiscovery3460e4e6-bb4b-4ed2-a2d2-b4a778db0e9e

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