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Person-centred care-based crisis management: facing COVID-19 in an oil industry

2021-08-03Conference object Restricted access
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dc.contributor.authorRodrigues, Mariana Costa
dc.contributor.authorda Silva, Vanessa Uchoa de Assis Martins
dc.contributor.authorAlbuquerque, Rafael Amaral
dc.contributor.authorDinis, Maria Alzira Pimenta
dc.contributor.authorViterbo, Lilian Monteiro Ferrari
dc.date.accessioned2021-08-04T08:33:55Z
dc.date.available2021-08-04T08:33:55Z
dc.date.issued2021-08-03
dc.description.abstractThe study aims to present the strategies used in person-centred care, through measures to promote and prevent COVID-19 pandemic in an oil industry in Brazil. The corporate focus is on managing the crisis, converging economic interests, operational security, health and protection of individuals.In March 2020, a ‘Crisis Room’ was structured, based on the Incident Command System (ICS) methodology for managing interventions in the company, covering about 160 000 workers and 1000 health professionals, including physicians, nurses, psychologists, social workers and nutritionists. The main strategies were: production of technical notes on COVID 19, development of software for monitoring cases, call-centre through a specialized centre with medical and psychological support, test implementation, implementation of sanitary barriers with temperature verification and filling of forms, as well as systematic technical forums.In the period of 1 year, 46 technical notes were produced, 61 388 cases were recorded and monitored, 30 373 gold standard tests (RT PCR), 484 686 rapid tests, 25 217 workers approached at health barriers and an average of 350 systematic technical forums, were carried out.Attention to the presented scenario and the mapping of the particularities in the emergency response are fundamental for decision-making, which can be impacted by the absence of strategies still in the reactive phase of the emergency. Despite the adoption of the ICS methodology in the management of the COVID-19 crisis, the incorporation of instruments aimed at individual-centred care were key strategies and foundations that have guaranteed work safety and the maintenance of productivity in this oil company within pandemic context.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAPA 7th: Rodrigues, M. C., de Assis Martins da Silva, V. U., Albuquerque, R. A., Dinis, M. A. P., & Viterbo, L. M. F. (2021). Person-centred care-based crisis management: facing COVID-19 in an oil industry. European Journal of Public Health, 31(Supplement_2). https://doi.org/10.1093/eurpub/ckab120.009pt_PT
dc.identifier.doi10.1093/eurpub/ckab120.009pt_PT
dc.identifier.issn1101-1262
dc.identifier.urihttp://hdl.handle.net/10284/10158
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherOxford University Presspt_PT
dc.relation.publisherversionhttps://academic.oup.com/eurpub/article/31/Supplement_2/ckab120.009/6336090pt_PT
dc.subjectCOVID-19 pandemicpt_PT
dc.subjectCare for the individualpt_PT
dc.subjectOil Industrypt_PT
dc.subjectCrisis managementpt_PT
dc.subjectHealthpt_PT
dc.subjectIncident Command System (ICS)pt_PT
dc.titlePerson-centred care-based crisis management: facing COVID-19 in an oil industrypt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceCoimbra, Portugalpt_PT
oaire.citation.issueSupplement_2pt_PT
oaire.citation.titleEuropean Journal of Public Healthpt_PT
oaire.citation.volume31pt_PT
person.familyNameDinis
person.givenNameMaria Alzira Pimenta
person.identifier493603
person.identifier.ciencia-id4710-147D-FDAF
person.identifier.orcid0000-0002-2198-6740
person.identifier.ridF-3309-2011
person.identifier.scopus-author-id55539804000
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication1e85592a-e8e2-4aea-bd8e-1007c94388c0
relation.isAuthorOfPublication.latestForDiscovery1e85592a-e8e2-4aea-bd8e-1007c94388c0

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